When a group of 41 fifth graders and their chaperones on their way to a school trip had their flights canceled at Oklahoma City’s Will Rogers World Airport, Delta Air Lines gate agents stepped in to save the day.
The students were traveling from Tulsa to Richmond, Virginia, for a school trip to Washington, D.C., that had been in the works for almost a year when they were notified by Fort Worth-based American Airlines that their flight was canceled and there were no alternative flights available, according to ABC-affiliate KOCO News.
Last week, after being stranded for six and a half hours, the students were finally able to visit the nation’s capital.
American offered the group a refund, and chaperones for the students were disappointed they were unable to make other travel arrangements through the airline. That’s when two Delta Air Lines gate agents who witnessed the event went to work.
The employees contacted Delta’s headquarters in Atlanta and managed to fly one of the airline’s spare aircraft to Oklahoma City, just to take the more than three dozen students to Richmond.
“We were so thrilled to have been able to make such a difference in the days of each and every one of these kids,” said Cara Horn, one of the agents in Oklahoma City who helped the group.
“It was absolutely amazing when Delta corporate came in and just said, ‘We’ll just give you the whole plane,’ ” one of the chaperones for the group said.
@Delta THANK YOU for getting this group of 5th graders out of OKC and onto Richmond Virginia on a private flight when @AmericanAir wanted to leave us stranded! Most amazing corporation to work with at 3:00am. #flyDelta pic.twitter.com/plDwghRusI
— Shantell Barbour (@barbour_5th) June 2, 2019
Hi Shantell, it was an absolute pleasure to assist you in your time of need. We are glad that we were able to help with such an amazing group of kids! Thank you so much for sharing this picture, it really warmed my heart. Their smiles are priceless!!! ❤ HSH
— Delta (@Delta) June 2, 2019
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